Concord Mobile Care is a free mobile app for the citizens of Concord. Citizens can create an account, log in, and report issues to the City. They can attach photos and notes right from their mobile phones. Issues are automatically converted to work requests and routed to the appropriate City departments for handling. Users can track the status of their issues and view notes entered by City employees responding to their requests.
Concord Mobile Care App is available for Android phones and tablets from Google Play, and for iPhones and iPads in the App Store. PC and other users can access the mobile web portal at https://concord.mobile311.com The web portal will work in all web browsers.
The following issue types can be reported using the app:
- Street Light Out
- Pot Hole
- Tree Trimming/Removal Request
- Storm Drain Issue
- Manhole Rim/Lid Repair
- Sewer Odor Problem
- Zoning Junk Vehicle
- Zoning Graffiti Issues
- Zoning Trash, Grass
- Dead Animal Removal
- Traffic Signals Misc Issues
- Street Sign Damage
- Trash Can Full or Overflowing
- Water Leak - minor
- Water Meter Lid Missing
- Zoning Illegal Signs