City Phone Numbers

Fire, Police, Medical Emergencies ..................................911

Customer Care Center .................................... 704-920-5555

Call the Customer Care Center for service requests and inquiries about any of the following:

  • Electric Outages/Services
  • Water/Sewer Emergencies
  • Dead Animal Pick-up
  • Drinking Water Inquiries
  • Garbage/Bulk Pick-up/Recycling
  • Utility Bills
  • Street/Traffic Light Issues
  • Right-of-Way Issues
  • Storm Water/Storm Drain/Flooding Problems
  • Yard Waste/Leaf Collection
  • Building Material Disposal
  • Bulk Metal Collection
  • Old Tire Collection
  • Vacant Lot Cleaning/Mowing
  • You can also fax our Customer Care team at
    704-920-6953
     

Primary phone numbers for various City departments

Contact Entity Phone Number
Buildings and Grounds 704-920-5380
City Clerk 704-920-5205
City Manager 704-920-5215
Communications 704-920-5580
Concord-Padgett Regional Airport 704-920-5900
Customer Care 704-920-5555
Electric Systems 704-920-5320
Engineering 704-920-5425
Finance 704-920-5220
Fire Department Administration 704-920-5516
Fleet Services 704-920-5430
Housing 704-920-6100
Human Resources 704-920-5100
Meter Reading 704920-5219
Parks and Recreation 704-920-5600
Planning/Neighborhood Development 704-920-5152
Police (non-emergency) 704-920-5000
Public Affairs 704-920-5210
Purchasing 704-920-5440
Rider Transit 704-920-7433
Risk Management 704-920-5111
Rocky River Golf Club 704-455-1200
Solid Waste 704-920-5361
Tax Collector (provided by Cabarrus County) 704-920-2119
TTY/North Carolina Relay 711
Transportation 704-920-5362
Water Resources 704-920-5342
Zoning/Permits 704-920-5152

 

Mailing Address
P.O. Box 308
Concord, NC  28026-0308

City Hall
35 Cabarrus Ave. W
Concord, NC  28025

Alfred M. Brown Operations Center
635 Alfred Brown Jr Court SW
Concord, NC  28025

City Organizational Chart