If your home or business is without power, please report it to us using the telephone number below.

Call 704-920-5555

Please provide us with:

• Bill Account Number
• Social Security Number
• Phone Number

If you are experiencing a problem with lighting outside your home or business.  Where is the light out?  Use the following to identify the location of your lights.

Call 704-920-5555

Please provide us with:

• Bill Account Number
• Social Security Number
• Phone Number

Be prepared to answer the following questions when reporting a street-light outage.

Call 704-920-5555

Please provide us with:

• Pole Number - Found on the metal tag attached to the pole
• Is the light blinking on and off?
• Does the light stay on all day (24 hrs)?
• Is the light completely out?

Describe the abnormal condition.

Call 704-920-5555

If this is an emergency or life threatening situation, please call 911 immediately.