Departments / Human Resources / Workplace Culture

Workplace Culture

Our Commitment to a Strong Workplace Culture

At the City of Concord, we are dedicated to fostering a workplace culture where every employee feels valued, respected, and empowered to contribute their best work. We recognize that a thriving organization is built on a foundation of mutual respect, collaboration, and professional growth. Our mission is to create an environment that supports innovation, teamwork, and opportunities for all employees, ensuring a workplace that reflects our commitment to excellence in public service.

We strive to cultivate a work environment that promotes fairness, professional development, and a sense of shared purpose. By prioritizing open communication, accountability, and continuous learning, we ensure that all employees have the tools and support needed to succeed in their roles and advance in their careers.

The City of Concord is committed to:

  • Fair and Non-discriminatory Workplace Practices—Ensuring that all employees have access to opportunities for growth, development, and advancement based on merit, performance, and contributions.
  • Employee Engagement and Well-Being—Providing a supportive and healthy work environment that prioritizes employee well-being, work-life balance, and professional satisfaction.
  • Leadership Accountability—Empowering leaders at all levels to foster a positive workplace culture that values teamwork, ethical decision-making, and transparency.
  • Workforce Development—Offering ongoing training, mentorship, and career advancement programs to help employees grow and succeed.
  • Respect and Professionalism—Encouraging a workplace built on respect, integrity, and collaboration, where every team member’s voice is heard and valued.

 

Title VI Plan

The City of Concord adopted a Title VI Plan to ensure compliance with the provisions of Title VI of the Civil Rights Act of 1964.  Title VI prohibits discrimination on the basis of race, color or national origin in programs or activities receiving federal financial assistance. 

For a complete copy of the City's Title VI Plan, click here for English, or here for Spanish.

To file a Title VI complaint, click here for English or here for Spanish.

Language Access Plan

The City of Concord is committed to providing accessibility to persons whose dominant, only, and/or primary language is something other than English, and to improving and increasing access to City-operated programs and services.

In 2023, the City was one of nine municipalities accepted into the inaugural Language Access Collaborative facilitated by the Building Integrated Communities team at the Institute for the Study of the Americas at UNC-Chapel Hill. Through the program, City staff worked with El Puente Hispano to evaluate current practices and policies, conduct a needs assessment, and create a plan to improve communication with residents with Limited English Proficiency.

After a year-long collaborative effort with El Puente Hispano, the City adopted its first Language Access Plan (LAP). The Plan identified the top three languages most frequently encountered in the community as Spanish, Hindi, and American Sign Language. These are the three strategic languages that the LAP will focus on initially, with additional languages evaluated each year and the plan updated as needed.

The City is working to implement the goals from the LAP, including:

  • Increase translation of vital documents and notices, beginning with the three strategic languages.
  • Provide interpretation services for residents, as requested, during public meetings.
  • Develop internal training to share language access resources, requirements, and services.
  • Create an inclusive emergency response plan.

Additional resources and information related to the Language Access Plan is available online or you may call the Human Resources Department at 704-920-5100.