Community News

ICYMI:

Avelo Airlines Announces Three New Nonstop Routes to

Puerto Rico, Palm Beach and Albany from Concord / Charlotte

Affordable one-way fares from USA start at $57

Avelo will serve eight destinations from USA

CHARLOTTE and CONCORD, N.C.; August 14, 2025 — Avelo Airlines announces three new nonstop routes at Concord-Padgett Regional Airport (USA) to San Juan, Puerto Rico; West Palm Beach, Florida; and Albany, New York. Avelo is the only airline offering nonstop service between USA and these three destinations. Affordable one-way fares start at $57*.

Beginning in October, Avelo will operate these routes utilizing Boeing Next-Generation 737 aircraft, flight dates and times are below. These exclusive routes expand on Avelo’s affordable, convenient and industry-leading reliable air service introduced to the Queen City region in May 2024. Travelers can book at AveloAir.com.

Avelo Airlines Founder and CEO Andrew Levy said, “Avelo’s three new nonstop routes in Charlotte / Concord showcases the continued demand for convenient, affordable and industry-leading reliability in the Queen City region. Likewise, getting to Charlotte and everything the Concord area has to offer is now easier than ever for those Puerto Rico, West Palm Beach and Albany travelers. As the only airline offering nonstop service to these destinations from USA, we are making it more convenient and affordable for our Queen City Customers to enjoy Avelo’s eight popular nonstop destinations.”

From the Concord-Padgett Regional Airport (USA):

Avelo will serve 8 nonstop destinations from USA base.

San Juan, Puerto Rico (SJU)

  • Begins October 22, 2025, with twice weekly service on Wednesdays and Saturdays

West Palm Beach, Florida (PBI)

  • Begins October 23, 2025, with four times weekly service on Mondays, Thursdays, Fridays and Sundays

Albany, New York (ALB)

  • Begins October 23, 2025, with four times weekly service on Mondays, Thursdays, Fridays and Sundays

Concord Mayor Bill Dusch said, “It's exciting to see our partnership with Avelo continue to grow. The new, nonstop routes from Concord to San Juan, Puerto Rico, West Palm Beach, F.L., and Albany, N.Y. give residents more options for affordable and convenient air travel up and down the East Coast and now to the Caribbean too! Visitors will enjoy our unmatched hospitality and experience the harmony of Concord’s unique blend of recreation and entertainment opportunities.”

Investing and Growing in Concord/Charlotte

Concord-Padgett Regional Airport (USA) is conveniently situated just a short drive from downtown Charlotte and its suburbs. USA’s refreshingly small and welcoming hometown airport size makes it a fast, easy and stress-free alternative to the long lines, congestion and frequent flight delays at Charlotte Douglas International Airport (CLT).

Avelo opened its Concord/Charlotte base on March 6, 2025 initially positioned one Boeing Next-Generation 737 at USA.

Avelo will serve eight nonstop destinations from USA: Albany, N.Y. (ALB); Boston / Manchester, N.H. (MHT); Lakeland / Orlando, Fla. (LAL); New Haven, Conn. (HVN); New York / Long Island, N.Y. (ISP); Rochester, N.Y. (ROC); San Juan, Puerto Rico (SJU); and West Palm Beach, Fla. (PBI).

America’s Most Reliable and Convenient Airline

Since taking flight on April 28, 2021, Avelo has flown more than 7.7 million Customers on over 61,000 flights. Today Avelo serves 50 cities spanning 20 states and Puerto Rico, as well as three international destinations: Jamaica, Mexico and the Dominican Republic.

Avelo has unlocked a new era of convenience, choice, and competition by flying unserved routes to primarily underserved communities across the country. Most Avelo routes have at least one small, easy to use airport. This makes traveling with Avelo a smoother, easier and more enjoyable experience than contending with the crowds, congestion and long walks at larger airports.

Avelo is distinguished by its industry-leading reliability. In 2024, Avelo ranked #1 in on-time performance and achieved the lowest flight cancellation rate in the U.S. airline industry. These results are provided by Anuvu, a leading aviation data services company also utilized by The Wall Street Journal for the publication’s annual airline ranking. Anuvu’s complete industry results and rankings are available at AveloAir.com.

Avelo also delivers world-class customer satisfaction, exemplified by our Net Promoter Scores (NPS), which consistently rank among the best airlines and most admired brands in the world.

Avelo offers a range of seating options. These include Standard, Stretch, and Stretch+ seating. Stretch provides extra legroom, with pitch ranging from 32 inches to over 36 inches. Stretch+ features a unique upgrade where the middle seat is blocked for added comfort and space. Customers can also purchase window and aisle seats in advance of their flight. In addition to advance seat assignments, Avelo offers several unbundled travel-enhancing options that give Customers the flexibility to pay only for what they value, including priority boarding, checked bags, carry-on overhead bags, and bringing a pet in the cabin.

Additionally, families can travel with ease knowing every child 14 and under will be automatically seated with an accompanying adult at no additional cost.

About Avelo Airlines

Avelo Airlines’ purpose is to Inspire Travel by saving travelers time and money. The airline offers travelers time and money-saving convenience, everyday low fares, and a refreshingly smooth, caring and reliable travel experience. Operating a fleet of 22 Boeing Next-Generation 737 aircraft, Avelo serves 50 popular destinations across the United States, Jamaica, Mexico and the Dominican Republic, including its seven bases at Los Angeles’ Hollywood Burbank Airport (BUR), Southern Connecticut’s Tweed-New Haven Airport (HVN), the Philadelphia / Delaware Valley region’s Wilmington Airport (ILG), Raleigh-Durham International Airport (RDU), Central Florida’s Lakeland International Airport (LAL), Charlotte’s Concord-Padgett Regional Airport (USA) and Coastal North Carolina’s Wilmington International Airport (ILM). For more information visit AveloAir.com or the Avelo Newsroom at AveloAir.com/Newsroom.

 

Media Contacts:

Avelo Airlines 
Courtney Goff
cgoff@aveloair.com

 

*Affordable one-way fares include government taxes and fees. Fares start at $57 between USA and PBI for travel between October 23 and November 19, 2025. Fares must be booked by August 21, 2025. Fares are available on a limited number of flights and seats. Additional fees for carry-on and checked bags, assigned seats and other optional services may apply. A $25 charge per seated traveler applies to all bookings or changes made through Avelo’s Customer Support Center. For full terms and conditions, please see Avelo’s Contract of Carriage.