January 23, 2026 Update
The City of Concord is under an Ice Storm Warning through Monday at 1 p.m. We’re preparing for hazardous roads, potential power outages, and other weather-related impacts.
Our crews continued preparations throughout the day today. We are ready to respond as conditions change throughout the weekend. We’ll continue to actively monitor forecasts, stage our equipment, and coordinate resources.
Here’s how our services are being impacted so far:
Rider Transit
Due to the expected weather impact, Rider Transit will end service at 3:00 P.M. on Saturday, January 24 and buses will not run on Sunday, January 25.
Parks & Recreation
Lake Fisher will be closed on Saturday, January 24 and Sunday, January 25.
All youth and adult basketball games are cancelled for Saturday, January 24 and Sunday, January 25.
Here are some helpful tips to keep in mind as the cold weather moves our way:
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Gather emergency supplies ahead of time. Charge your devices, gather flashlights and batteries, and make sure you have enough food and water for your family and pets in the event of a power outage.
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If you lose power, don’t call 911 unless there is a life-threatening emergency.
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City of Concord Electric Systems Customers: report an outage by calling 704-920-5555. Track outage restoration at concordnc.gov/outages
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Duke Energy Customers: report an outage by texting “OUT" to 57801, visiting Duke Energy’s website, or calling 800-796-3766
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Only use safe heating sources. Never use a generator, grills, gasoline, or propane heaters indoors. Make sure your smoke and carbon monoxide detectors are working.
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If roads are icy, stay home if possible. City crews and the NCDOT will work as quickly and safely as possible to clear the roadways.
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Make sure you have a way to stay informed. Keep emergency alerts turned on and have a backup way to get updates if the power goes out.
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Prevent your pipes from freezing. During periods of extremely cold weather, the City of Concord often receives calls from customers reporting they have no water. This is often due to frozen pipes, not a break in the City’s water main line. If your pipes do freeze, give them time to thaw before reaching out to your water provider.
- Drip Faucets: Let cold water trickle slowly from the faucet furthest from where the water line enters the home, as moving water is less likely to freeze.
- Open Cabinet Doors: Open your kitchen and bathroom cabinets to keep warm air circulating around your water pipes, especially for pipes on exterior walls.
- Insulate exposed pipes: Wrap exposed pipes in unheated areas (basements, crawl spaces, garages) with insulation, blankets, or foam sleeves.
- Remove hoses: Disconnect and drain garden hoses, and cover outdoor faucets
- Locate your water shut off: Know where the main water shut-off is for your home. Locate it before the winter weather arrives to save time and water if you do have a pipe that bursts.
January 22, 2026
We are currently under a Winter Storm Watch, with the potential for hazardous road conditions, possible power outages, and other weather-related impacts. Team Concord is ready to respond as conditions change throughout the weekend. Our team continues to actively monitor the forecasts, stage equipment, and coordinate resources, and we are prepared to respond, no matter the conditions – snow, sleet, or ice.
Here’s how we’re preparing for the potential for winter weather in our city this weekend:
Roadway Treatment and Clearing
Transportation crews began treating City-maintained roads with a brine solution today. The white “stripes” that you see on the roads is the salt brine mixture our crews put out to help keep the roads from freezing ahead of anticipated snow and ice. This work is expected to continue through Friday morning.
City plows and salt/sand spreaders are ready and on standby as we transition into the weekend. Our crews will be working around the clock throughout the winter weather event to keep our City-maintained primary routes clear of ice and snow.
Our partners at NCDOT own and maintain many of the major roads throughout Concord – such as Highway 29, 601, 73, George Liles Parkway and Branchview - and will be working to treat those roads.
If you’re curious about who maintains your street or the roads you frequently travel, check out our street ownership map.
Power Outages
In the event of a power outage, do not call 911 unless there is a life-threatening emergency.
Power outages should be reported to your power provider. Both the City of Concord Electric Systems and Duke Energy serve the residents in the City of Concord.
Remember, please be patient as crews may be working in hazardous conditions during and after the storm to restore power as quickly and safely as possible.
City of Concord Electric Systems Customers:
Concord Electric Systems customers can report outages by calling 704-920-5555 and track the status of restoration at concordnc.gov/outages.
Duke Energy Customers:
Duke Energy customers can report an outage by texting OUT to 57801, visiting Duke Energy’s website, or calling 800-796-3766.
We will continue to provide updates on this page and on our social media channels throughout the weekend. Be sure to follow us on Facebook and Instagram for the latest information, including any closures, outages, and service disruptions.