The City of Concord Water Resources Department continues to recover from temporary reduced water clarity in parts of the city’s water system. Some areas have already improved while other areas have seen this issue continue. Crews are out in the system flushing lines to accelerate the system recovery process. The water remains safe to consume; this is an aesthetic issue only, there is no harm to public health, and residents do not need to boil their water.
Residents still experiencing discolored water can visit https://concordnc.gov/waterupdates and submit their service address. This information will be used to better understand areas of the system that are still experiencing issues. Customers submitting their information through this process will not receive a follow up from the city. By submitting their address, residents can be assured that the Water Resources Department has their information and will respond to the areas still impacted.
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