Departments / Human Resources / Inclusion & Belonging

Inclusion & Belonging

Workplace Culture & Belonging

The City of Concord is committed to fostering an inclusive and welcoming workplace where every employee feels valued and empowered. By embracing diverse perspectives and experiences, we strengthen our ability to serve the community effectively. Our workplace culture prioritizes respect, fairness, and belonging for all, ensuring that city services reflect and support the needs of every resident.

 

Community engagement & opportunity

Building a more inclusive community is an ongoing journey that requires dedication and collaboration. The City of Concord is committed to transparency, accountability, and continuous improvement in our efforts to foster meaningful engagement. Through the Concord United Committee, we work alongside residents to promote dialogue, understanding, and shared learning. We provide training and opportunities for employees to engage in conversations that enhance awareness of diverse experiences, strengthening connections among colleagues and neighbors. By intentionally cultivating a diverse workforce and embracing the unique backgrounds, talents, and perspectives within our community, we create a stronger, more vibrant city for all.

Title VI Plan

The City of Concord adopted a Title VI Plan to ensure compliance with the provisions of Title VI of the Civil Rights Act of 1964.  Title VI prohibits discrimination on the basis of race, color or national origin in programs or activities receiving federal financial assistance. 

For a complete copy of the City's Title VI Plan, click here for English, or here for Spanish.

To file a Title VI complaint, click here for English or here for Spanish.

Language Access Plan

The City of Concord is committed to providing accessibility to persons whose dominant, only, and/or primary language is something other than English, and to improving and increasing access to City-operated programs and services.

In 2023, the City was one of nine municipalities accepted into the inaugural Language Access Collaborative facilitated by the Building Integrated Communities team at the Institute for the Study of the Americas at UNC-Chapel Hill. Through the program, City staff worked with El Puente Hispano to evaluate current practices and policies, conduct a needs assessment, and create a plan to improve communication with residents with Limited English Proficiency.

After a year-long collaborative effort with El Puente Hispano, the City adopted its first Language Access Plan (LAP). The Plan identified the top three languages most frequently encountered in the community as Spanish, Hindi, and American Sign Language. These are the three strategic languages that the LAP will focus on initially, with additional languages evaluated each year and the plan updated as needed.

The City is working to implement the goals from the LAP, including:

  • Increase translation of vital documents and notices, beginning with the three strategic languages.
  • Provide interpretation services for residents, as requested, during public meetings.
  • Develop internal training to share language access resources, requirements, and services.
  • Create an inclusive emergency response plan.

Additional resources and information related to the Language Access Plan is available online or you may call the Human Resources Department at 704-920-5100.