Water Updates

June 2021 Update

All Pressure Zone changes are now complete.  

Customers experiencing issues with their private services should contact a licensed plumber to help diagnose their issue. The Water Resources Department strongly suggests that every private service have a pressure reducing valve that can prevent costly repairs from the variable water system pressure. Additionally, some piping types within homes and businesses can be more susceptible to pressure changes. Any changes or improvements made to private utility services are the financial responsibility of the customer. 

Previous Press Release is below.


February 2021 - Pressure Zone Changes

Beginning in March 2021, the City of Concord will be making water system improvements in the areas highlighted in blue on the map below.  These changes will provide improved fire flows and may result in an increase in water system pressures at some properties.  We estimate that in some areas the static water pressure may increase up to 20 psi.  As with any major system change, we wanted to notify property owners so they can evaluate if any improvements are needed on their private water services.  As a reminder, any improvements made to private utility services are the financial responsibility of the owner.  We recommend any changes required to your private utility services be completed before March 7, 2021.  We anticipate these Pressure Zone Changes to occur in early March.

If you have questions about the Pressure Zone Changes, please submit them through this FORM.

Use the map below to search for your address or zoom in.

Link to Larger Map




Mailing Address
City of Concord
Water Resources
P.O. Box 308
Concord, NC 28026

Physical Address
Alfred M. Brown Operations Center
635 Alfred Brown Jr Court SW
Concord, NC 28025

For Water Service or Billing Questions, please call 704-920-5555.