ACCESSIBILITY & LANGUAGE

Frequently Asked Questions

Construction: How do I find out information regarding a project that is currently under construction?

Contact the Engineering department for the current status. Call us at 704-920-5425 or submit a request form here.

Construction: How do I know if all requirements have been met for the Certificate of Compliance (COC)?

Please refer to the Certificate of Compliance checklist for Site and Subdivision requirements found here.

Construction: How do I schedule a Final Inspection?

Please contact the Engineering department at 704-920-5425 or submit a contact form here.

Driveway: Who can I talk to regarding a City of Concord Driveway Permit?

Simply submit a request form here and our Engineering department will respond within 48hrs.

Fees: Where can I find information about the current City of Concord Water & Wastewater connection charges?

The current Fees and Charges schedule can be found here.

Permits: How do I submit As-built drawings and Engineering Certifications for my active Water or Sewer Permit?

Please refer to the Final Permitting Application summary found in the As-Built/Final Certification section of our Development Standards page. If you have questions with regards to the Final permitting requirements, please contact us here.

Permits: How do I submit Water and/or Sewer Permit applications?

Once your Water and/or Sewer applications have been fully executed, submit the application through the Citizen Access Portal (Accela) found here. If you have issues uploading your application to Accela, please contact the planning department at 704-920-5152.

Permits: Who do I contact if I have questions about a Water and/or Sewer permit?

Contact the Engineering department for the current status. Call us at 704-920-5425 or submit a request form here.

Plan Review: Where do I go if I want to check the status of a plan review, subdivision or commercial site that has been submitted to the City of Concord?

You will need to access the Citizen Access Portal (Accela) database here. Use the Accela project number to search the database. If you have any issues accessing Accela, please contact the planning department at 704-920-5152.

RFQ/BID: How do I find out information regarding a construction project that is planned for future City Development?

Refer to the RFQ/Bid list here or submit a request form here for more information.

Surety: Can the final plat or Certificate of Completion be accepted without the appropriate security in place?

No. There must be a performance surety in the form of cash, bond, or letter of credit for items not constructed as a part of the approved plans in place prior to plat or COC approval. Reference the Surety process here.

Surety: How do I determine the value of the surety to be provided?

You can submit the appropriate estimate form provided here.

Surety: How long does it take for a surety agreement to be executed by the City of Concord, once a signed hard copy has been submitted?

Please allow 1 week for a correct agreement to be formally signed and executed. If you have questions in this regard, please contact us here.

Physical Address
Alfred M. Brown Operations Center
635 Alfred Brown Jr Court SW
Concord, NC 28025

Mailing Address
Engineering Department
Post Office Box 308
Concord, NC 28026-0308

To contact the Engineering Department, please call 704-920-5425.